Administration & Operations Coordinator
Are you an organized, proactive professional with a knack for multitasking and keeping operations running smoothly? We’re looking for an Administration & Operations Coordinator to support our daily activities and provide excellent service to students, parents, and staff.
Why Join Us?
Be part of a dynamic team that values efficiency and collaboration.
Work in an engaging environment with opportunities for growth.
Make an impact by ensuring seamless administrative and operational processes.
Role Overview
As an Administration & Operations Coordinator, you’ll oversee essential administrative tasks, manage schedules, and ensure smooth day-to-day operations. Your role is key in maintaining organized processes while delivering exceptional customer service.
What You’ll Do:
Administrative Tasks
Handle student enrollment and maintain contact databases.
Manage paperwork and organize important documents.
Perform basic bookkeeping (invoicing, payment tracking, financial reports).
Operations & Logistics
Oversee facility upkeep and ensure classrooms/equipment are ready for use.
Schedule and coordinate class timetables, room allocations, and instructor availability.
Address urgent operational needs in coordination with leadership.
Customer & Student Relations
Provide front-desk support, greet visitors, and assist with inquiries.
Respond to calls/emails regarding enrollment, schedules, and payments.
Assist in organizing events such as showcases and recitals.
Who You Are:
We’re looking for someone who thrives in a fast-paced environment and brings the following qualities:
Experience & Background
2+ years in administrative or operations roles (e.g., office manager, administrative coordinator).
Experience with scheduling and class/program management.
Familiarity with invoicing, payment tracking, and financial reporting.
Exposure to accounting or ERP tools (Zoho Books, QuickBooks) is a plus.
Skills & Competencies
Strong organizational & multitasking abilities – Can handle multiple responsibilities and anticipate needs.
Effective communication – Writes clear emails, has good phone etiquette, and can address parent/student inquiries professionally.
Tech-savvy – Comfortable with spreadsheets, cloud storage (Google Drive/OneDrive), and administrative software.
Detail-oriented yet adaptable – Balances accuracy with the flexibility to handle last-minute changes.
Customer-service mindset – Friendly, patient, and solutions-focused in every interaction.
Calm under pressure – Keeps composure in high-paced or unexpected situations.
Growth & team-oriented – Willing to learn, take feedback, and collaborate effectively with instructors and leadership.
Ready to Apply?
If this sounds like you, we’d love to hear from you! Click the button below to submit your application and join our team.